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Create NYC

Operations Lead

Operations – New York, New York
Department Operations
Employment Type Full-Time
Minimum Experience Manager/Supervisor

Operations Lead

Titles: Senior Manager, Associate Director, Director

Internally assists account team in coordination and tactical execution of advertising for clients while managing staff and/or freelance support team.

Responsibilities

  • Leads, manages and hold staff and/or freelance team accountable for day-to-day responsibilities
  • Submits projects for review in client's electronic review system
  • Liaises with client operations colleagues to ensure projects route compliantly and efficiently through system and updates team of client process changes/updates
  • Partners with vendors to ensure projects deploy accurately and compliantly
  • Partners with account and operations teams as needed to develop or update internal processes
  • Manages key team/process metrics

Required Competencies

  • Strong interpersonal and communication skills
  • Organized and efficient approach
  • Lead others and obtain needed results
  • Good judgment in solving problems that drive business strategy
  • Build and maintain effective relationships internally and externally
  • Sense of urgency and positive attitude
  • Proficient in computer skills
  • Independently completes responsibilities with high level of comfort working in a growing enterprise

Qualifications

Required:

  • Bachelor's degree, or equivalent work experience
  • Pharmaceutical advertising/marketing operations experience
  • Superior attention to detail and organizational skills
  • Strong computer skills; proficiency in Microsoft Office (Word, PowerPoint, Excel) as well as Gmail and Google Docs
  • Demonstrated ability to effectively multi-task, using exceptional judgment in a fast-paced environment, and maintain a flexible and positive attitude
  • Strong interpersonal skills; strong written and verbal communication skills
  • Ability to independently complete responsibilities with high level of comfort working in a growing agency

Preferred:

  • Advertising, Marketing, Business, or related degree
  • Ability to develop talent
  • Virtual work experience

New-Model Advertising Agency With Strong Growth and Unique Opportunities

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  • Join a fast-growing agency where quality, forward momentum, and autonomy are part of each day
  • Establish and refine process in new-model agency 
  • Partner with the best creative talents in the business
  • Learn skills while defining new industry benchmarks
Thank You
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  • Location
    New York, New York
  • Department
    Operations
  • Employment Type
    Full-Time
  • Minimum Experience
    Manager/Supervisor
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